Dominate the Court.
Find Your Perfect TeamMate.

1. Privacy and Data Use

We respect your privacy. Your personal data will only be used to operate the tournament platform and will not be sold or shared with third parties without your consent. All personal data and information will be protected. Users subscribing to the Perfect Match function of the app herewith consent to profile information (which may include contact details) being accessible to similar users across the platform.

2. Location Data

We may collect and use your device's precise location information to provide features and services that require location-based functionality (e.g., local content, navigation, or personalized experiences). Location data is collected only with your explicit consent and may be gathered through GPS, Wi-Fi, cellular networks, or other technologies. You can control or revoke location permissions at any time through your device settings.

3. Camera Access

Our application may request access to your device’s camera to enable specific features such as scanning QR codes, capturing photos or videos, or enabling video calls. Camera access is used solely for the stated purposes and will never be used without your consent. We do not store images or video recordings unless you explicitly choose to upload or share them through the app.

1. Acceptance of Terms

By using Match Maker, you agree to abide by these Terms and Conditions. If you do not agree, please do not use the app or its services.

2. Eligibility

All users under the age of 18 use Match Maker with the explicit consent of either a parent or guardian. By registering, you confirm that all information provided is accurate and truthful.

3. User Content

You are responsible for any content (including names, photos, scores) you upload. You agree not to post offensive, illegal, or harmful material.

4. Consent to Display Name and Photo

By submitting your name and/or photo through the app, you consent to Match Maker displaying this content in tournament brackets and related public results. Only images and names submitted by you will be used.

5. Privacy and Data Use

We respect your privacy. Your personal data will only be used to operate the tournament platform and will not be sold or shared with third parties without your consent. All personal data and information will be protected. Users subscribing to the Perfect Match function of the app herewith consent to profile information (which may include contact details) being accessible to similar users across the platform.

6. Conduct

Users must treat others respectfully. Match Maker reserves the right to remove or ban users who violate these terms or disrupt the experience for others.

7. Limitation of Liability

Match Maker is not responsible for any loss, injury, or damages resulting from participation in tournaments or use of the platform.

8.1. Location Data

We may collect and use your device's precise location information to provide features and services that require location-based functionality (e.g., local content, navigation, or personalized experiences). Location data is collected only with your explicit consent and may be gathered through GPS, Wi-Fi, cellular networks, or other technologies. You can control or revoke location permissions at any time through your device settings.

8.2. Camera Access

Our application may request access to your device’s camera to enable specific features such as scanning QR codes, capturing photos or videos, or enabling video calls. Camera access is used solely for the stated purposes and will never be used without your consent. We do not store images or video recordings unless you explicitly choose to upload or share them through the app. We take reasonable steps to protect any location or camera data collected and do not share this information with third parties unless required by law or necessary to provide core functionality of the service.

9. Changes to Terms

These Terms may be updated at any time. Continued use of the app after changes means you accept the revised terms.

10. Payments and fees

All payments made through the Match Maker platform are processed via a third-party payment gateway, including Peach Payments. Match Maker acts solely as a facilitator and is not responsible for the fees charged by the payment gateway. All payment gateway fees are payable by the user, unless expressly stated otherwise. The Match Maker registration fee excludes all Peach Payments and acquiring bank fees. All fees listed below exclude VAT, unless otherwise stated.

This Chargeback & Refund Policy outlines the terms under which players may request refunds and the circumstances in which refunds will not be granted. By registering for any tournament on the Match Maker App, players acknowledge and agree to the following:

1. Refund Eligibility

Players are eligible for a full refund only if they withdraw from a tournament at least 48 hours before the scheduled start date. To qualify: The withdrawal request must be submitted through the App or via official support channels. The timestamp of the withdrawal will determine eligibility.

2. Non-Refundable Cases

Refunds will not be granted in the following situations:

• Withdrawal is requested within 48 hours of the tournament start date.
• The player fails to show up, arrives late, or is unable to participate for any personal or scheduling reasons.
• The player is removed from the tournament due to misconduct or breach of app rules.

3. Tournament Cancellations

If a tournament is cancelled by the organizers: Players will receive a full refund, automatically processed.

4. Chargebacks

Players agree not to initiate a chargeback through their bank or payment provider for any non-refundable transaction. Any attempted or successful chargeback for a non-refundable case may result in:

• Immediate account suspension
• Forfeiture of tournament participation
• Recovery of disputed amounts through appropriate channels

5. Processing Time

Approved refunds will be processed within 5–10 business days, depending on the payment provider.

6. Acceptance of Terms

By registering for a tournament, players confirm that they have read, understood, and accepted this Chargeback & Refund Policy.

1. Accurate Levels

Ensure your opponent’s Playtomic level is correct. Report any suspicious “level management” to Jaco Steyn.

2. Matchups

Matchups for every round are automatically formulated and displayed in the Tournament Bracket.

3. Home Advantage

The team with the lowest average ranking books the match, preferably at their home club. Suitable dates and times for matches are to be arranged using the Match Maker ChatApp feature on the App. (A chat between teams will automatically be created in ChatApp for every round)

4. Score Submission

Post results in the Match Maker ChatApp and have them confirmed. Unconfirmed scores will be accepted as submitted, and the system will automatically move winners forward.

5. No Score Submitted

The next round’s opponent will receive a bye. (Players may contact Tournament Director Jaco Steyn to resolve any reasonable issues.)

6. Match Balls

The highest-ranked team ensures good-quality balls (not older than 4 matches) are used. Anyone can supply them, but responsibility lies with the higher-ranked team.

7. Disputes

Report all disputes directly to Jaco Steyn.

8. Tournament Format

This is a knock-out tournament with a minimum of 16 teams. Teams have 7 days (per round) to arrange and complete their matches. The Starting Date of Round 1 will be announced as soon as the tournament is filled.

9. Prize Adjustment

If the Tournament Director, at their discretion, allows a smaller-than-16-team pool to progress, the prize money will decrease proportionally.